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Treatment Center Facility

IOP/PHP Program Negligence

When Intensive Outpatient Programs Fail Patients, Legal Action Holds Them Accountable

IOP (Intensive Outpatient) and PHP (Partial Hospitalization) programs are supposed to guide recovery — not exploit patients, cut corners, or place them in unsafe environments.

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We understand ASAM standards inside and out
We uncover fraud, unsafe practices, and false billing
We help you understand your rights with clarity
You’ll receive compassionate, judgment-free support

Programs Promised Support — But Left You Unprotected.

IOP and PHP programs are meant to provide structured support during early recovery — not expose people to harm, instability, or fraud.

You trusted the program to deliver real treatment, licensed care, and a safe environment. Instead, you encountered practices that put recovery at risk and endangered patient wellbeing.

You deserved real care, not the harm that followed.

No individualized plan or real therapy.

Unqualified staff led clinical sessions.

Drug tests used for billing, not care.

Unsafe referrals placed patients at risk.

Common failures in Florida IOP & PHP programs

These practices aren’t minor issues. They can cause relapse, severe emotional harm, financial exploitation, and loss of life.

→ Group-only treatment with no individualized plan

Patients attend repetitive sessions without personal goals, assessments,  or real progress.


→ Unqualified staff running clinical groups

Techs or uncertified “counselors” lead therapy they are not trained or licensed to provide.


→ Excessive drug testing to inflate insurance billing

Tests are ordered at high frequency solely to bill insurance, not for patient care.


→ Ignored mental health needs

Depression, trauma symptoms, anxiety, and crisis indicators go unaddressed.


→ Referrals to unsafe sober living homes

Some programs steer patients into unsafe, unlicensed, or exploitative housing environments.

The Clinical & Legal Insight That You Need.

When outpatient programs fail their most basic duties, we uncover the truth and pursue accountability.

Susan’s nursing background and decades in treatment advocacy allow us to evaluate clinical failures with a level of depth few law firms can offer.
Ryan previously represented treatment centers and insurers. He understands the fraud schemes, documentation shortcuts, and defense strategies these programs use — and how to dismantle them.

Deep Understanding of ASAM Standards.

ASAM Level 2.1 (IOP) and 2.5 (PHP) define exactly what proper care should look like: individualized plans, licensed clinicians, evidence-based treatment, and structured programming. We hold programs accountable to those standards.

Real Experience With Florida’s Treatment Industry.

We’ve seen the good and the bad — including the warehouse-style treatment models that ignore clinical needs and place insurance profit above patient care. Our mission is to fight against negligent programs that cuase harm.

Accountability doesn’t just address what happened — it helps change what happens next.

Your experience matters — and seeking justice can help protect countless others navigating early recovery. Civil action can:

Protect

future patients from similar exploitation.

Pressure

programs to follow ethical, evidence-based standards.

Provide

compensation for emotional, financial, and recovery harm.

Expose

fraudulent or unsafe treatment practices.

Outpatient care should guide recovery — not endanger or exploit it.

If an IOP or PHP program failed you or a loved one, we’re here to help.
We’ll listen, explain your options, and help you determine whether legal action is appropriate. If we move forward together, you pay nothing unless we win.

Available 24/7 for grieving families.
Serving all of Florida from our Jupiter office.

Frequently asked questions

FAQ

What should proper IOP or PHP programming include?

Real treatment: individualized plans, licensed clinicians, weekly therapy schedules, evidence-based groups, and support tailored to each patient’s needs.

How can I tell if an IOP is legitimate or fraudulent?

Warning signs include repetitive groups, excessive drug tests, unlicensed staff, pressure to attend certain sober homes, or poor documentation.

Can I sue if an IOP or PHP didn’t provide the treatment they promised?

Yes. If inadequate treatment or unethical practices caused harm — emotionally, physically, or financially — you may have a case.

What are “ghost groups,” and are they illegal?

Ghost groups are sessions billed to insurance that never actually happened. This can constitute insurance fraud and patient exploitation.

My program drug tested constantly. Is that a red flag?

Often, yes. Excessive UA testing can signal insurance fraud rather than legitimate treatment practice.

Can I sue if an IOP referred me to an unsafe sober living environment?

You may be able to. If the program knowingly referred you to a dangerous, unlicensed, or exploitative home, especially for kickbacks, it could be liable.

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