The Last Call You Expected to Receive
Nothing prepares a family for the call that their loved one has died in treatment. They were supposed to be safe. The whole reason for sending them was to keep them safe. What follows — the questions, the shock, the guilt no family should carry — is a weight that belongs to the facility that failed them, not to you.
How negligence happens:
Withdrawal symptoms ignored or poorly managed
Medications misused, missed, or given incorrectly
Drugs brought in by other patients or unmonitored visitors
Unqualified staff responding to medical emergencies
In too many of these cases, the death was preventable. A withdrawal symptom that was documented and dismissed. A staff member who was not qualified to manage the crisis in front of them. An environment that was never actually safe. Families deserve to know the truth about what happened inside that facility, and Florida law gives them the right to pursue it.
We Have Secured Precedent-Setting Accountability in Florida — and We Will Fight for Your Family
Ryan P. Ingraham secured a landmark ruling under Florida Statute 415.1111 — the first known case allowing a wrongful death claim against a substance abuse facility to proceed to trial. That case changed the legal landscape for Florida families. When he takes on a wrongful death case, he brings the full weight of that precedent and that experience to bear on every detail.
Susan's clinical expertise means these cases are investigated the way a medical professional would investigate them — not just looking for legal missteps, but understanding what safe clinical care required at each stage and exactly where the facility chose not to provide it. We pursue full accountability: for your family, and for the families that will come after.